Client Concierge
Unprecedented Access to Your Property, 24/7
One of the most valuable LBPM management services is our owners-only “client concierge.” From here, you can check in on your property 24/7, from anywhere in the world. Just log in to your private portal, and you’ll get a real-time view of everything happening with your property:
- Comments: Communications from your property supervisor and our concierge staff
- Action Items: Shared projects list and “to do” list for the property
- Maintenance: Real-time maintenance tickets in process
- Video: Real-time video surveillance feeds of your property
- Documents: Online repository for monthly operating statements and important property documents
Dashboard
The new dashboard makes it easier for you to find what you need.
Maintenance Tickets
Keep tabs on all the maintenance items happening at your property.
Documents
The latest operating statements for your property, along with a historical archive.
Violations
Automate how Appfolio records your enforcement of violations using customizable letter templates and follow-up schedules.
Email Residents
Send emails to a specific unit or to all renters in an apartment building directly from your portal.
Online Payments from Residents
Residents can submit payments online via credit or debit card through their Online Portals for rent, dues, or other charges.
