LBPM is committed to the health and well-being of our residents, clients, vendors and employees. As the situation with the coronavirus (COVID-19) continues to evolve, we will endeavor to mitigate the risks associated with the coronavirus through a focus on the following measures:
Enhanced Cleaning – Additional cleaning and sanitation services have been implemented throughout our LBPM office including frequent disinfecting and sanitizing of commonly-touched surfaces. We also encourage residents to increase the frequency and thoroughness of the cleaning and disinfecting of commonly-touched surfaces in their homes to limit the possible spread of germs.
Hygiene – LBPM employees and managers have been, and will continue to be, encouraged to practice proper hygiene consistent with tips provided by the CDC. Hand sanitizers are also provided throughout our office.
Technology – LBPM utilizes a property management system that allows our residents to request and/or conduct services online. This includes online and mobile availability to submit payments, sign agreements and request maintenance services. As we are instructed to implement social distancing and limit personal meetings in the near future we will favor online meetings or Skype sessions over personal interaction.
Resources – LBPM is striving to inform our employees to stay healthy and remain educated about any new developments related to the coronavirus and inform residents of any viable information.
Adjusted Office Hours – There will be no interruption of service at LBPM. We will be staffing our chat service with additional resources for all immediate emergency questions.
Maintenance Requests – Our property management team will be available to assist with any urgent maintenance requests, favoring life safety concerns over general maintenance. We appreciate your patience and understanding.
At LBPM, we consider the health, safety and well being of everyone to be our top priority. LBPM will remain open for business for your convenience. We appreciate your cooperation as we work through these challenges together.